BRIDGING THE GAP BETWEEN PERCEPTION AND PRACTICE FOR BETTER PERFORMANCE: THE REAL CHALLENGE OF HUMAN RESOURCE MANAGER

Hareendrakumar. VR, Dr. Suresh Subramoniam
Employee Employer Perception Practice Trust and Performance.

Abstract

The challenge that is far more complicated than any other, is managing employeePerceptions without affecting the employee and employer satisfaction in a work place, as the index of satisfaction of both employer and employee determines the level of performance of any organization. Wherever the employees and employer keep very strong differing perceptions in business related aspects, it becomes very difficult to accomplish meaningful objectives. It is not the quality of human resource practices, but the perceptions of the employees regarding these HR practices that actually affect the commitment of the employees towards their work place.

The real task of the HR manager is to address the perceptions of employees and to take effective steps to bridge the gap between perception and organizational practice without damaging the perceptions of the employer. An effective HR manager has to practice the art of balancing the perceptions of both the parties in a mutually accepted and trusted manner.This explorative study is indented to highlight the importance of perceptions in business management and to emphasize the need of bridging the gap between perceptions and organizational practice to achieve organizational goals.

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